“We tried to get them to deliver by calling from outside the store. After getting kicked out due to the traffic of customers, she insists, Kendall Hill persevered one busy night by going to the store herself. Many have had orders cancelled and were only informed about the cancellation after hours of waiting. This is not a unique story according to other students. We had to cancel the order - all the girls cried.” We angrily called Insomnia and they told us it would be another hour. An hour later, there were still no cookies and no phone call. 24 assorted cookies, plus milk and delivery. “In an act of sheer compassion I ordered a ‘Big Man On Campus’ package from Insomnia. He tried to solve the problem with some much-needed carbohydrates. His female friend was having boyfriend problems and a mix of alcohol and sorrows surprisingly did not mix well. One anonymous student wrote in about a Welcome Week night gone wrong. I posed the question to fellow freshmen about their experiences with Insomnia Cookies in the past month we’ve been here. This didn’t stop me from digging deeper to the roots of NYU’s favorite delivery service. Is this my long-awaited answer? No juicy gossip about delivering to drunk college kids? Since when is there customer confidentiality? I really don’t know why but I’m not allowed.” My manager said if you asked I can’t tell you. I stay on the line and slowly walk to the entrance of Rubin and ask him if he has anything he’d like to share about the job. He claims, “Insomnia Cookies please come downstairs.” But I won’t accept this as my final answer. If all else fails, I figure I’ll go to the store myself.įast forward to order attempt number two: I get a phone call from a different man. Several unanswered texts and a day later, I decide it’s time to order again. He insists that I call and or text the number he called me with. Apparently I’m not the only one with a sweet tooth on Mondays at 8 pm. He mumbles something about having a lot of deliveries to do. Before I grab the box from him, I ask if he has a minute to chat. I requested he stop for a moment and talk to me about his experience delivering for Insomnia Cookies. On my box there is a short message I wrote to my delivery man. But I had a goal beyond giving myself Type II diabetes: I wanted to talk to the delivery guy. It is a box full of rich, gooey cookies that, as I type, have put me into a sugary coma. I run outside and find a man on a bike pulling a pizza box out of a square insulated bag. I wait anxiously for the elevator, envisioning who the mystery delivery guy could be. It begins with a phone call: “Did somebody order insomnia cookies?” Christmas has clearly come early. You can even order milk with those cookies. For those who are unfamiliar with this phenomenal business, Insomnia Cookies is a late night delivery service that brings cookies straight to your dorm.
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